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Privacy Policy

Last updated: November 5, 2026

Who we are and what this policy covers

Fyndora Web Studio, based in Noida, Uttar Pradesh, India, provides website design, development and related business services. This policy explains how we handle information through fyndorawebstudio.com, our customer-facing Fyndora Web Studio Android app, and enquiries about our services. The app displays our website in an Android WebView and includes a native offline matching-pairs game.

For privacy questions or requests, email contact@fyndorawebstudio.com.

1. Information you provide

  • Consultation enquiries: your name, email address, enquiry message, and any phone number, business type or project details you choose to provide. We also record the enquiry source and submission time.
  • Support and correspondence: messages and contact information you send by email, phone, WhatsApp or our contact form.
  • Client services: contact, business and billing details you provide while working with us, and related project, invoice and correspondence records.

You can browse without submitting an enquiry. Some fields are required if you choose to request a consultation so that we can understand and answer it. Do not include passwords, full payment-card details or other unnecessary sensitive information in an enquiry.

2. Website and app usage information

Our website and hosting infrastructure process connection and usage information, including IP addresses, requested page addresses, request times and browser or device information supplied with requests. Our built-in visitor statistics record page addresses, IP addresses and visit times. Security and delivery logs may record errors, rate-limit activity and email-delivery outcomes. IP addresses and cookie identifiers can relate to a person or device; we do not describe these records as necessarily anonymous.

The website, including when viewed inside the Android app, uses Google Analytics and Google Ads measurement tags. They can process page views, enquiry-success events, phone or WhatsApp link clicks, referring or campaign information, cookies and other browser identifiers, and device or connection information. Google may infer a general location from an IP address. These tools help us understand usage and measure advertising effectiveness; a phone-link click does not tell us whether a call connected.

Google's processing, including advertising personalization where applicable, depends on service configuration, your settings and applicable consent requirements. See how Google uses information from sites and apps using its services and Google's privacy policy. Website fonts are also requested from Google Fonts; those requests disclose connection information such as your IP address to the font provider.

3. Cookies and information on your device

Our first-party website analytics uses a random browser cookie lasting up to 90 days and a session identifier to estimate browser visitors, sessions, pages viewed, device category, acquisition source and saved enquiry attribution. Visible pages send a heartbeat about every 30 seconds to estimate active sessions. New analytics records do not store raw IP addresses or full referrer URLs, and detailed records are retained for up to 180 days with periodic cleanup. We exclude recognised bots, signed-in administrators and browsers sending Do Not Track. Cookie blocking, shared devices and unrecognised automation can affect these estimates. Historical request logs are separate from this new measurement.

First-party session cookies help protect enquiry submissions, validate form tokens and display the appropriate confirmation page. Analytics and advertising technologies may use additional cookies or identifiers. Blocking cookies can affect these features, including enquiry submission.

The Android app uses WebView cookies and storage, a small app preference, and a last-page reference used when Android restores the app. Partially entered form text may remain in the current WebView while the app is running, including through a temporary loss of internet. The app does not currently provide a permanent enquiry-draft feature.

The native offline game keeps its board, moves and score in memory during play. It does not upload card choices, moves or scores, create a player account, or maintain a permanent high-score record. Its fonts and graphics are bundled with the app. When internet returns, the app restores or loads the website, and normal website data handling resumes.

4. How we use information

  • Respond to enquiries, prepare proposals, provide services and manage client communications and billing.
  • Send enquiry acknowledgements and internal notifications, and record delivery outcomes.
  • Protect forms and services against spam, abuse and unauthorized access, and diagnose technical problems.
  • Measure website use, improve our services and evaluate marketing campaigns.
  • Send promotional communications where we have the required permission, and maintain unsubscribe preferences.
  • Handle privacy requests and comply with applicable legal obligations.

Submitting a consultation request does not automatically subscribe you to a promotional mailing list. If you receive a promotional email from us, you can use its unsubscribe link. An unsubscribe does not prevent us from responding to an enquiry or communicating about an existing service.

5. Who receives information

Information is available to the people handling our enquiries and services and to providers needed to operate them, including hosting and database providers, email-delivery providers, and Google services described above. Enquiry notifications and acknowledgements contain enquiry details and are processed by the relevant mail systems. Google may also process information for its own purposes as described in its policies and your settings.

We do not sell or rent the contact details you submit with an enquiry. We may disclose information when required by law or reasonably needed to protect rights, investigate abuse or respond to valid legal requests. Providers may process information in countries other than your own.

If you choose a phone, email, WhatsApp or another external link, the installed app or external service handles the interaction under its own terms and privacy policy. Opening our dialer or email link does not give this app access to your call history, contacts or email inbox.

6. Android permissions and accounts

The Fyndora Web Studio app requests internet access and permission to check network connectivity so that it can display the website, show offline play and detect when internet returns. It does not request Android permissions for contacts, SMS, call logs, camera, microphone, files or device location. Website services can still infer general location from network information as explained above.

The customer app does not require registration or create a customer account. The separate staff administration portal is not part of the customer app. There is no native advertising SDK or Android Advertising ID permission in the current app; the website's Analytics and Ads tags still process information as described in this policy.

7. Retention

We retain enquiry, correspondence and client records while needed to answer requests, provide services, maintain business records, resolve disputes or meet legal obligations. Our current enquiry and client-record systems do not automatically delete records after a fixed period; deletion requires review and action. You can request deletion using the process below.

Security, usage, email-delivery and provider logs may remain for operational, abuse-prevention or legal purposes. Analytics and advertising retention depends on the relevant service settings and provider policies. We may retain a limited suppression record to honour an unsubscribe request. Where information must remain, we will explain the applicable reason when responding to a deletion request. Removal from active records does not necessarily erase provider logs or backup copies immediately.

WebView cookies and app storage can remain on your device until they expire, you clear the app's storage through Android settings, or Android removes them. Offline game state is temporary and can be lost when the game or app restarts. Clearing storage or uninstalling does not itself delete enquiries already saved on our server.

8. Your choices and data-deletion requests

You can ask to access, correct or delete information you have provided, or raise an objection or other privacy request available under applicable law. Email contact@fyndorawebstudio.com with the subject Fyndora Web Studio data deletion request to request deletion. Include the email address used for the enquiry and enough context, such as an approximate enquiry date, to help us locate the record. Do not send passwords or identity documents unless we explain why a specific verification step is necessary.

You do not need to install the app or create an account to make a request. We may ask for limited information to verify ownership. We will review the request, explain any necessary retention or verification requirements, and confirm the action taken or the reason we cannot fulfil it. Deletion is not performed automatically simply by opening this page or composing an email.

You can manage or clear website cookies through your browser, clear app storage in Android settings, and review Google's advertising choices through My Ad Center. Changing advertising personalization settings does not necessarily stop analytics or all measurement. The current app does not have a separate in-app analytics opt-out switch. Contact us if you need help understanding or exercising your choices.

9. Security

The Android app connects to our website over HTTPS, blocks cleartext and mixed content, and rejects certificate errors. We use session and form protections and restrict administrative access to business records. No method of transmission or storage is completely secure, and these measures do not guarantee that an incident can never occur.

The app uses Android System WebView with Safe Browsing enabled. WebView may perform security checks and technical reporting according to Android and WebView settings and the applicable Google policies.

10. Children

Our business services are intended for business clients, not specifically directed to children. The offline matching game does not require a name, age or player account. If you believe a child has submitted personal information to us and need assistance, contact us so that we can review the information and any appropriate deletion request.

11. Changes and contact

We may update this policy as our website, app or data practices change. We will publish the revised policy here and update the date at the top. For questions, requests or concerns, contact contact@fyndorawebstudio.com or use our contact form.